Shop Rozé has an EXCHANGE ONLY policy. Customers must assume responsibility for all purchases. NO REFUNDS will be given. Shop Rozé will exchange sun glasses within SEVEN DAYS from purchase for products of equal or lesser value. To be eligible for an exchange, sunglasses must be returned unused in the same condition and packaging as received. CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING EXPENSES. This policy allows Shop Rozé to continue to provide customers with affordable sunglasses.